X

Privacy Notice

FACTS WHAT DOES UPTURN USA LLC DO WITH YOUR PERSONAL INFORMATION?
WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WHAT?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income
  • Account balances and payment history
  • Credit history and credit score
HOW? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Upturn chooses to share; and whether you can limit this sharing.
REASONS WE CAN SHARE YOUR PERSONAL INFORMATION Does Upturn share? Can you limit this sharing?
For our everyday business purposes -- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For our marketing purposes -- to offer our products and services to you YES NO
For joint marketing with other financial companies YES NO
For our affiliates' everyday business purposes -- information about your transactions and experiences YES NO
For our affiliates' everyday business purposes -- information about your creditworthiness YES YES
For our affiliates to market to you YES YES
For non-affiliates to market to you YES YES
TO LIMIT OUR SHARING
  • Call (855) 887-8876 -- our menu will prompt you through your choice(s)
  • Email: welcome@upturn.com
  • Mail the form at the bottom of this page

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

QUESTIONS? Call (855) 887-8876 or go to https://www.upturn.com
MAIL-IN FORM
Mark any/all you want to limit:
Name

Mail to:

Upturn USA LLC
1801 Century Park East, 24th Floor
Los Angeles, CA 90067

Address
City, State, Zip
Program #
WHAT WE DO
How does Upturn protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Upturn collect my personal information?

We collect your personal information, for example, when you:

  • Apply for one of our programs or give us your contact information
  • Provide or allow us access to your income and employment information, or give us your employment history
  • Provide or allow us access to your account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates' everyday business purposes -- information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
DEFINITIONS
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Upturn USA LLC and this privacy policy applies to all programs, products or services offered by the company.
Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Non-affiliates we share with can include service providers and direct marketing companies.
Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Non-affiliates we may jointly market with include financial institutions, service providers and direct marketing companies

State laws and individual companies may give you additional rights to limit sharing.

See below for more on your rights under state law.

OTHER IMPORTANT INFORMATION

State laws may also provide you with specific privacy protections. Please note those individual circumstances below that may apply to you. We will comply with applicable state laws with respect to our use of your information. So long as we are providing you with services under your Agreement with Upturn, we will provide the Privacy Policy to you at least annually.

California Residents: We will not share your personal information with non-affiliated third parties for their marketing purposes without your affirmative consent. Except as permitted by law, we will not share your personal information with our affiliates or joint marketing partners without first giving you additional privacy choices.

Nevada Residents: If you prefer not to receive marketing calls from us, you may be placed on our Do Not Call List by calling (855) 887-8876. This notice is provided pursuant to Nevada law. You can obtain further information by contacting the Nevada Attorney General's Office at 100 North Carson Street, Carson City NV 89701, (775) 684-1100, or aginfo@ag.nv.gov.

Montana Residents: We will not disclose your name or any personal information to anyone other than your own creditors or our agents, affiliates, or contractors.


Job Applicants

SMS terms: Upturn USA LLC, offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.

By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. We are committed to protecting your privacy and shall not share or sell your consent data, mobile numbers, or personal information to third parties under any circumstances.

Effective December 2025


© Upturn USA LLC, All Rights Reserved.
Please be aware that all calls with *Upturn USA LLC* may be recorded or monitored for quality assurance and training purposes. Clients who successfully remain in the program and settle all enrolled debts typically achieve savings of around 46% before fees, or 25% after fees, over a period of 24 to 48 months. These figures are based on past enrolled debts and results, which can vary depending on individual circumstances. Not every debt qualifies for enrollment, and not all clients complete the program due to various reasons, such as challenges in saving enough funds. We do not promise specific reductions in debt amounts or guarantee that you will be debt-free within a certain timeframe. *Upturn USA LLC* does not take over consumer debt, make monthly payments to creditors, provide tax, bankruptcy, accounting, or legal advice, or offer credit repair services. Services may not be available in all states. For advice on tax implications of debt settlement, please consult a tax professional. If considering bankruptcy, consult with a bankruptcy attorney. In some states, we may be able to recommend a local tax professional or bankruptcy attorney. It is important to thoroughly read and understand all program materials before enrolling, including potential negative impacts on your credit rating.

This website uses "cookies" to enhance your browsing experience and for marketing and tracking purposes. By continuing to use our site, you consent to the use of cookies. For further details, please review our Terms and Privacy Policy.